The quality management system is structured to enhance customer satisfaction and profitability by managing the business through a series of integrated processes that begins with our understanding of an ever-changing marketplace.

Quality objectives are established and reviewed to improve the effectiveness of the quality management system and performance is regularly monitored and analysed to provide continual improvement.

The company ensures that personnel at all levels are fully conversant with the company policy and objectives through an ongoing training, communication and education programme.

Information and reports on the effectiveness of the quality management system are communicated to all personnel to ensure continuing awareness of the need for total commitment to quality.

All processes and procedures contained within the quality management system are mandatory and binding and will be strictly applied, as a minimum control, by all employees.